The last two days have been filled with wonder and incredible learning as we listened to one of the top speakers and entertainers in the country, Mr. Bodine Balasco. He taught us customer service principles that are tried and true. He also performed some of the most amazing slight of hand tricks that I have ever witnessed, WOW!

Customer service is about knowing your client, and that the job is not work. To work hard at a job can be the most rewarding experience when you earn that recognition by others for a job well done. Thanks Mr. Balasco, you taught us well.

Daniel Smith